Director of Development
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POSITION SUMMARY:The Director of Development is a key member of the Development department staff leadership team. The DOD will help plan and lead all fundraising programs such as individual giving (including planned giving and annual campaigns), institutional giving (including corporate, foundation, government and sponsorships), special events, membership, donor relations and all other aspects of fundraising to advance the mission of the Museum. In particular, the DOD is directly responsible for major giving. The DOD oversees the daily operations of the Development department and leads a team of professionals responsible for generating all contributed revenue, special events and membership revenue. The DOD manages goals, work flow, budgets and resource allocation for the Department. The DOD works closely with the Vice President of External Relations to ensure strong inter- and intra- departmental communication and strategic planning. The DOD reports directly to the Vice President of External Relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide administrative oversight for Development department, including, but not limited to budget management, staff supervision and work plan development, annual state registration compliance and legal reporting requirements.
- Lead a staff team of fundraising professionals, support staff, volunteers, and consultants to plan, implement, coordinate and continually evaluate all aspects of the museum’s fundraising goals and strategies. Provide support and back up assistance in all areas of fundraising as needed.
- In consultation with the Vice President of External Relations, develop and plan development-focused activities consistent with the museum’s financial, attendance, and strategic goals and ensure these plans are implemented and evaluated on a timely basis.
- Provide direct support to Vice President of External Relations and other development officers so they can develop and manage strategies to identify, cultivate and solicit prospects that will lead to major gifts, planned gifts and other significant donations.
- Represents the Development staff team, both internally (to other Museum departments and cross-institutional teams) and externally (to public).
- Along with Database Specialist, coordinate and standardize Development operations and procedures vis a vis Altru database.
- Coordinates Development reports for Board leadership, Executive Office, and VP of External Relations as requested.
- Works with Development staff to create and monitor annual fundraising budget projections (revenue and expenses), and suggest adjustments when needed
- Along with Vice President of External Relations, supervises Development professionals including the Membership and Individual Giving Manager, Special Events Manager, Database Specialist and External Relations Officer and provides guidance and professional development opportunities as needed
- Supervises Membership and Individual Giving Manager providing direction and guidance, in coordination with Vice President of External Relations, to achieve annual departmental goals
- Supervises Special Events Manager providing oversight of the Gala dinner and Silent Auction, as well as other events in coordination with Vice President of External Relations, to achieve institutional and department goals
- Supervises Grants Manager providing direction and guidance, in coordination with Vice President of External Relations, to achieve annual institutional giving departmental goals
- Supervises Database Specialist providing direction and guidance, in coordination with Vice President of External Relations, to achieve annual departmental goals
- Supervises External Relations Officer (Japanese) providing direction and guidance, in coordination with Vice President of External Relations, to achieve annual departmental goals
- Serves on the Senior Leadership Team and other inter-departmental project teams.
- Along with Special Events Manager, represents all museum fundraising events externally and internally on museum project teams and other cross-institutional teams.
- Manage donor relations, cultivation and stewardship of assigned donors, providing excellent customer service and timely resolution of issues.
- Other duties as assigned.
- Staff members must be able to work with visitors of all ages to support the various events sponsored by the National Museum. Each staff member will be expected to work on a minimum of three museum-wide events per year: a) National Museum’s Annual Gala Dinner and Silent Auction- (off-site) typically held in the Spring (April-May) b) National Museum’s Family Festival Day- Oshogatsu Family Day (January) or Natsumatsuri Family Festival (August) c) JANM Family Free Days – Free Admission Days held on select 2nd Saturdays of the month.
This list is not exhaustive and may be supplemented as necessary. Incumbent will perform related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: Bachelors degree from accredited university/college in public administration, humanities or related field. Advanced preferred; or an equivalent combination of education and experience.
Experience/Knowledge: At least five (5) years of management and fundraising experience, particularly in special events management and development operations experience. Willingness to learn and apply new skills. Ability to multi-task and prioritize. Ability to work well under pressure to meet deadlines. Excellent organizational skills and be detail oriented. Strong proofreading skills. Professional phone manner is essential. Ability to work in a fast paced team-environment, be a self-starter. Demonstrate commitment and flexibility at all times in order to ensure high quality service. Ability to adjust and provide appropriate action when unanticipated need arises. Knowledge of Japanese American history, culture and community partners a plus.
Communication: Excellent communication and negotiation skills. Must be able to provide courteous and effective service to co-workers, volunteers and the general public. Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group format.
Computer: Computer literate, Internet savvy, and experience with MS Word, Excel, Power Point and Gmail preferred, speed and accuracy are essential. Familiarity with Altru or similar donor/fundraising software.
Math: Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning: Act on own initiative. Must be able to comply with institutional policies and procedures. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Perform successfully when juggling and re-prioritizing multiple assignments in a fast-paced, changing work environment. Reliable follow-through on assigned projects in a complete, well conceived and timely manner.
Physical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Environment: The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
VP of External Relations
Positions supervised: Special Events Manager, Membership & Annual Giving Manager, Grants Manager, Database Specialist, External Relations Officer (Japanese) and consultants
The Japanese American National Museum reserves the discretion to change this job description at any time.The Japanese American National Museum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, genetic information, disability, marital status, domestic partner status, or medical condition.