Japanese American National Museum
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Education Specialist

Deadline to apply: Dec 16, 2017, 5PM

To apply, follow the instructions on the job listings page.



The Education Specialist duties involves the daily management and facilitation of the school visit program, actively engaging student visitors in discussion and dialogue; overseeing volunteer docents and gallery educators as needed; and assisting with teaching workshops. This position requires a deep, working knowledge of museum education pedagogy, including being responsible for building the institution’s capacity to fulfill JANM’s Education Unit Teaching Philosophy to facilitate active learning experiences that encourage independent thinking, making connections, and interacting with peers. Position is Full-Time, Temporary starting November 2017 thru Feb 28, 2018 with possible extension.


  • 1. Provide active facilitation of student tours through exhibitions, including encouraging student dialogue and teacher engagement; providing consistent messaging; connecting the exhibitions’ content and themes to an audience of educators and students; and assisting with teacher workshops.
  • 2. Oversee facilitator program and/or volunteers as needed, including conducting regular formal and informal training and coaching.
  • 3. Make recommendations to strengthen the National Museum’s school program through ongoing evaluation of school visits and the development of additional programs, educator trainings, and resource materials—including pre- and post- visit activities to enrich tour experience—as needed.
  • 4. Work with Interim Director of Education and Programs Team to develop and implement educational content for permanent and temporary exhibitions.
  • 5. Work with Public Programs department to develop and implement thematic activities for JANM Family Free Days - Free Admission Family Days held on selected 2nd Saturdays of the month.
  • 6. Collaborate to shape education-based proposals and grants for the school program.
  • 7. Flexible schedule Tuesday - Saturday, occasional Sunday, and some evenings as scheduled.
  • 8. Staff members must be able to work with visitors of all ages to support the various events sponsored by the National Museum. Each staff member will be expected to work on a minimum of three museum-wide events per year: a) National Museum’s Gala Dinner, Silent Auction &After Party- (off-site) typically held in the Spring (April-May) b) National Museum’s Family Festival Day- Oshogatsu Family Day (January) or Natsumatsuri Family Festival (August) c) JANM Family Free Days – Free Admission Family Days held quarterly on select Saturdays.

This list is not exhaustive and may be supplemented as necessary. Incumbent will perform related duties as assigned.


Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: Bachelors or Master’s degree in Education or Museum Studies preferred; or an equivalent combination of education and experience.

Experience/Knowledge: At least 2 years of experience developing and implementing museum education programs, or the equivalent in related experience. Understanding of basic volunteer management skills. Willingness to learn and apply new skills. Ability to multi-task and prioritize. Knowledge of school district policies and procedures. Ability to multi-task and prioritize. Ability to work well under pressure to meet deadlines. Excellent organizational skills and be detail oriented. Ability to work in a team-environment, be a self-starter. Demonstrate commitment and flexibility at all times in order to ensure high quality service. Ability to adjust and provide appropriate action when unanticipated needs arise.

Communication: Excellent communication and negotiation skills. Must be able to provide courteous and effective service to co-workers, volunteers and the general public. Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence, including grants. Ability to effectively present information in one-on-one and large group format.

Computer: Computer literate, Internet savvy, and experience with MS Word, Excel, Power Point, Google docs and Gmail preferred, speed and accuracy are essential.

Math: Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning: Act on own initiative. Must be able to comply with institutional policies and procedures. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Perform successfully when juggling and re-prioritizing multiple assignments in a fast-paced, changing work environment. Reliable follow-through on assigned projects in a complete, well conceived and timely manner.

Physical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Environment: The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.


Reports to: Interim Director of Education
Positions supervised: Unit Volunteers and Docents

The Japanese American National Museum reserves the discretion to change this job description at any time.The Japanese American National Museum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, genetic information, disability, marital status, domestic partner status, or medical condition.



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