Japanese American National Museum
Job Listings

Development Associate

Deadline to apply: Nov 08, 2018, 5PM

To apply, follow the instructions on the job listings page.



This position supports the Development office by providing administrative support to the development team members. The Development Office is responsible for philanthropic revenue of the museum during this period of growth. The primary functions of this position are to maintain donor database and assist donor services to ensure the development team’s ability to meet annual fundraising goals and serve the organization’s mission.


  • 1. Process donations with accuracy and continually update and correct database records.
  • 2. Prepare mailing of acknowledgement letters and annual appeals, Legacy Society, and other donor events and activities.
  • 3. Create fundraising reports, lists, and mailings and other database information as needed.
  • 4. Conduct preliminary research on corporate and foundation grants, and prepare initial grant reports.
  • 5. Coordinate productions and mailing of spring and year-end appeal letters and other fundraising appeals.
  • 6. Track tax credit donations in the database and keep a file for each tax credit donor.
  • 7. Send appropriate documentation to process credits to donors.
  • 8. Maintain guest lists, gather and prepare registration materials and other duties as assigned for fund-raising events.
  • 9. Support and staff donor events, and in particular, the Museum’s Gala Dinner & Silent Auction.
  • 10. Check department email and voice mailboxes and forward to appropriate staff for follow up.
  • 11. Manages ordering office supplies for Development Department.
  • 12. Staff members must be able to work with visitors of all ages to support the various events sponsored by the National Museum. Each staff member will be expected to work on a minimum of three museum-wide events per year: a) National Museum’sl Gala Dinner and Silent Auction- (off-site) typically held in the Spring (April-May) b) National Museum’s Family Festival Day- Oshogatsu (January) c) National Museum's Family Festival Day - Natsumatsuri (August)

This list is not exhaustive and may be supplemented as necessary. Incumbent will perform related duties as assigned.


Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: Bachelors degree preferred; or an equivalent combination of education and experience.

Experience/Knowledge: Minimum Two years of experience working with museum, nonprofit, academic, or cultural organizations; experience in fundraising environment preferred. Knowledge of Japanese surnames, and general Japanese American history and culture a plus. Requires occasional evening and weekend hours to support development department and special event functions. Excellent organizational skills and be detail oriented. Exercise good judgement in working with internal and external constituencies. Demonstrate commitment and flexibility at all times in order to ensure high quality service.

Communication: Demonstrated writing skills to compose correspondence and to proofread letters and other materials. Ability to deliver high level customer service with excellent verbal communication and interpersonal skills to interact with diplomacy and tact; able to maintain positive relations with a wide variety of internal and external constituents.

Computer: Computer literate, and experience with MS Excel, Access and Power Point and Altru database preferred, speed and accuracy are essential. Familiarity with Gmail beneficial.

Math: Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Efficient use of 10-key calculator necessary.

Reasoning: Act on own initiative. Must be able to comply with institutional policies and procedures. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Perform successfully when juggling and re-prioritizing multiple assignments in a fast-paced, changing work environment. Reliable follow-through on assigned projects in a complete, well conceived and timely manner.

Physical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. Must be willing to work evenings and weekends as scheduled.

Environment: The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.


Reports to: Associate Director of Donor Engagement
Positions supervised: None

The Japanese American National Museum reserves the discretion to change this job description at any time.The Japanese American National Museum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, genetic information, disability, marital status, domestic partner status, or medical condition.



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