Photo by Tracy Kumono
Planning Your Group Visit—Onsite and Virtual
Please note that availability, pricing, requirements, and options are subject to change.
The Japanese American National Museum (JANM) is located at 100 North Central Avenue in the heart of Little Tokyo in downtown Los Angeles.
Hours and Admission
On-site school and group visits are cancelled until further notice.
Virtual visits are available Monday-Friday with one morning availability and one afternoon availability each day. Virtual visits run 45-60 minutes and include non-customized content as well as live, structured facilitation. Prices for virtual visits are applicable for all ages. Please see below for information about financial assistance for Title I schools.
A 20-minute Q&A with a first-person camp survivor is available ($50 additional fee). This is not available as a stand-alone program and must be booked in conjunction with a virtual visit. To inquire about pricing for customized content and professional development please email email@example.com. Prices are subject to change.
Full payment for your virtual visit is due one week prior to the date of the visit. Checks and credit card payment are accepted. JANM cannot accept purchase orders or cash for payment at this time.
Financial Assistance: Grants for School Groups (on-site and virtual)
JANM’s Bid for Education is a fundraising initiative that helps cover admission and transportation costs for Title I schools and groups with demonstrated financial need. These grants are for groups who make advance reservations scheduled through the Education Unit, are subject to strict rules, and are available on a first come, first served basis.
Virtual Visit Fee-Waiver
Our Free Admission Grant now extends to groups booking a virtual experience through the Education Unit. Additional speaker fees may also be covered.
To apply for the grant, complete the appropriate sections in the Group Visit Request Form. We will send an email to the Group Leader to confirm your reservation and notify you of the status of your grant. If you have any questions, please email us at firstname.lastname@example.org.
Access for the Disabled
Due to the COVID-19 pandemic, virtual visits with the Japanese American National Museum may not be fully accessible at this time. Please notify the Education Unit of any special needs when you make your reservation.
We require at least one teacher or supervising adult to be online with students during virtual visits.
To book your group visit reservations you must reserve online using the online reservation form. Note: All visits must be booked at least three weeks in advance.
Cancellations and Late Arrivals
Education Unit immediately if your group must cancel. If your group expects to be delayed, please email inform us of your estimated arrival time as soon as possible. We may not be able to accommodate groups arriving more than 20 minutes late.
Cancellations up to 14 days prior to the virtual visit are eligible for a full refund. After that, JANM is unable to issue a refund.
Prior to Your Visit
Before your virtual visit, please make sure your group has completed any pre-visit curriculum which has been sent to the group leader (Grades 4-12). All groups should log-in to the videoconferencing waiting room 5-10 minutes prior to the scheduled start time.
Questions or Concerns
If you have any questions or specific concerns regarding your visit to JANM, please contact email@example.com. The museum’s staff will be happy to help you arrange your visit logistics. Our goal is for you and your students to have a rewarding and educational visit.