The Development Assistant (Japanese) is responsible for supporting JANM’s development and campaign operations. This position actively participates in assisting with strategic planning of activities designed to increase contributed and earned income as well as visitorship amongst Japanese-speaking individuals and organizations. The position will play a vital role in the success of the museum’s comprehensive campaign. The work schedule for this position is 40 hours a week, typically Monday through Friday, with an optional hybrid (office/home) work environment. The Development Assistant (Japanese) supports and works with the Director of External Relations under the direction of the Chief Development Officer.
Essential Duties and Responsibilities
- Assist the Director of External Relations and Development team to identify, research, cultivate, and solicit Japanese-speaking individuals and Japanese corporations/organizations for gifts to JANM.
- Assist the Director of External Relations and Development team to create campaign and fundraising materials in Japanese.
- Assist the Director of External Relations and Executive Office by coordinating VIP visits, meetings, and events.
- Work as a translator and interpreter for Development and Marketing tasks such as the Museum website, e-newsletter, campaign materials, emails, and meetings. Assist Director with overseeing volunteers or contractors in translation tasks.
- Update and oversee Japanese translations and content for the janm.org website.
- Assist the Director of External Relations in maintaining relationships between JANM and key representatives from Japanese governmental offices, travel industry, and business, civic, and community organizations with US-Japan focus.
- Support the Director of External Relations and Education team to expand and maintain a Japanese-speaking group tour program with revenue generating potential.
- Support Director of External Relations and Marketing team to develop and manage an annual marketing plan consistent with general marketing plan, to increase visibility and awareness of JANM amongst Japanese-speaking audiences.
- Support the Director of External Relations to serve as JANM’s contact and spokesperson for the Japanese language media.
- Assist in JANM’s program development (public programs, exhibitions, Benefit) to identify and suggest programs that have appeal to Japanese-speaking constituents and current and prospective donors as a tool for fundraising and audience development.
- Staff members must be able to work with visitors of all ages to support the various events sponsored by JANM. Each staff member will be expected to work on a minimum of three museum-wide events per year:
- JANM’s Benefit and Online Auction—(off-site) typically held in the Spring (April-May)
- Oshogatsu Family Festival (January)
- Natsumatsuri Family Festival (August)
This list is not exhaustive and may be supplemented as necessary. Incumbent will perform related duties as assigned.
Knowledge, Skills, and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.
Bachelors degree; or an equivalent combination of education and experience.
At least one year of successful experience in office work. Willingness to learn and apply new skills. Ability to multi-task and prioritize. Ability to work well under pressure to meet deadlines. Excellent organizational skills and be detail oriented. Strong proofreading skills. Professional phone manner is essential. Ability to work in a fast paced team-environment, be a self-starter. Demonstrated commitment and flexibility in order to ensure a high level of quality service. Occasional evening or weekend hours to support the Development department. Ability to adjust and provide appropriate action when unanticipated need arises. Knowledge of Japanese American history and culture a plus. Previous experience supervising and organizing volunteers is beneficial.
Must be bi-lingual and bi-cultural in spoken and written Japanese and English. Has excellent communication and negotiation skills. Must be able to provide courteous and effective service to co-workers, volunteers, and the general public. Is able to read, write, and comprehend routine reports and correspondence, including safety rules, operating and maintenance instructions, and procedural manuals. Is able to effectively present information in one-on-one and small group format and large group format.
Is computer literate, Internet savvy, and experienced with MS Office, Google Calendar, and Gmail preferred. Familiarity with Altru or similar CRM database beneficial. Accuracy and attention to detail are essential.
Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to act on own initiative, making consistently sound decisions. Must be able to comply with institutional policies and procedures. Perform successfully when juggling and re-prioritizing multiple assignments in a fast-paced, changing work environment. Is able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Reliable follow-through on assigned projects in a complete, well conceived and timely manner.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
All Employees are required to be up to date on COVID-19 vaccinations; bivalent booster (updated booster Fall 2022) is required when eligible.
The Development Assistant (Japanese) is a regular, full-time position. Please note, however, that this is an at-will position, meaning that your employment may be terminated at any time, with or without notice, and with or without cause. There is, in other words, no guarantee that you be employed until any date in the future.
Reports To: Director of External Relations, M.Miki
Positions Supervised: Volunteers and Consultants
$17 - $18.75 hour