Museum Educator, Part-Time
Museum Educators for group visits facilitate student group gallery experiences and activities of the School Visits Program. On Tuesday through Friday, this will involve working with student groups and volunteer docents. This position will work collaboratively with Education staff to fulfill institutional strategic priorities, the Education Unit Teaching Philosophy, and On-Site School Visit Learning Objectives. May occasionally be asked to provide gallery visit experiences for adult audiences in the afternoon, evening, or weekend hours if schedule permits. Anti-bias and anti-racist teaching must be promoted. Position is part time as scheduled, temporary starting February 2023 thru December 31, 2023 with possible extension. Mostly Tuesdays through Fridays during the school year in 3 hour shifts between the hours of 9 a.m.–1 p.m. for a total of 12–15 hours per week. When schools are not in session, shifts will be fewer.
Essential Duties and Responsibilities
- Provides active facilitation of student visits while encouraging student dialogue and teacher engagement, providing consistent messaging, connecting exhibitions’ content and themes to an audience of students and teachers. This includes in-gallery learning experiences as well as hands-on activities, such as origami and storytelling.
- Works with the Education Department on day-to-day preparation for activities during group visits, including communicating with volunteers, greeting and managing traffic flow of visitors during visits, and preparing and setting up necessary materials and equipment for student visits.
- Works closely with the staff and volunteers to implement the Education Unit Teaching Philosophy and On-Site School Visit Learning Objectives.
- Attends formal and informal training and coaching sessions in content and pedagogy to ensure excellence in visitor experiences.
- Works closely with the Manager of Youth and Teacher Programs to evaluate school program and feedback to improve student experience.
- Consistently displays excellent customer service in a welcoming manner to museum visitors in a gallery setting.
- Monitors timekeeping to stay on schedule and maneuvers large groups through museum spaces in an efficient manner.
- Completes all required training including but not limited to health and safety training, assigned readings and related materials, exhibition walkthroughs, 100 level staff and volunteer training.
This list is not exhaustive and may be supplemented as necessary. Incumbent will perform related duties as assigned.
Knowledge, Skills, and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.
Bachelors degree or an equivalent combination of education and experience.
At least one year of experience working in an educational environment with students. Experience in education, public speaking, and customer service in a museum is beneficial. Willingness to learn and apply new skills. Ability to multi-task and prioritize. Excellent organizational skills and detail oriented. Ability to work in a fast paced team-environment, be a self-starter. Demonstrated commitment and flexibility in order to ensure a high level of quality service. Ability to work well under the time constraints of a set schedule. Ability to remain flexible at all times to adjust to changing student needs. Ability to problem solve, adjust, and provide appropriate action when unanticipated need arises. Knowledge of Japanese American history and culture a plus.
Has excellent communication and negotiation skills. Must be able to provide courteous and effective service to co-workers, volunteers, and the general public. Is able to read, write, and comprehend routine reports and correspondence, including safety rules, operating and maintenance instructions, and procedural manuals. Is able to effectively present information in one-on-one and small group format and large group format.
Is computer literate, Internet savvy, and experienced with MS Office, Google Calendar, and Gmail preferred. Accuracy and attention to detail are essential.
Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to act on own initiative, making consistently sound decisions. Must be able to comply with institutional policies and procedures. Perform successfully when juggling and re-prioritizing multiple assignments in a fast-paced, changing work environment. Is able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Reliable follow-through on assigned projects in a complete, well conceived and timely manner.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
All employees are required to be up to date on the COVID-19 vaccine and have the bivalent (Fall 2022) booster dose when eligible.
The Museum Educator (Group Visits) is a temporary, part-time position starting February 2023 thru December 31, 2023 with possible extension. Please note, however, that this is an at-will position, meaning that your employment may be terminated at any time, with or without notice, and with or without cause. There is, in other words, no guarantee that you be employed until any date in the future, including December 31, 2023.
Reports To: Manager of Youth and Teacher Programs
Positions Supervised: None, Directs Volunteers in Education Unit
$16.75 - $17 per hour