NCPD Programs Assistant


EMPLOYMENT TYPE

Full-time

UNIT

National Center for the Preservation of Democracy

OPEN DATE

11/18/2022

Position Summary:

The National Center for the Preservation of Democracy (NCPD) at the Japanese American National Museum (JANM) is seeking a Program Assistant to be responsible for supporting the planning, coordinating, and implementing of the programs offered by NCPD. These may include but not limited to lecture series, speaker series, fellows program, artist fellows, education programs, and other engagement opportunities.

The Program Assistant will also help with maintaining and monitoring NCPD’s online presence through its website, email, and social media. The position will play a vital role in helping to craft the elements of new programming during this exciting time of renewed outreach at NCPD.

The position is Full-Time with flexible scheduling and requires weekend/evening hours to achieve successful program execution. Work days are flexible and according to workload and number of programs with weekend availability required. The NCPD Programs Assistant supports and works with the NCPD Director under the direction of the COO.

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Essential Duties and Responsibilities

  1. Under direction from the NCPD Director, assist with content development, themes, and program ideas to further the NCPD’s mission in consultation with Program and Development staff. 
  2. Assist the NCPD Director to develop and implement projects and initiatives that help audiences engage more deeply with the NCPD’s and JANM’s missions, collections, and exhibitions. 
  3. Assist Director in providing for adequate staffing during NCPD programs to ensure a successful event. This work requires coordination with the museum’s Public Programs department.
  4. Assist in logistics and coordination of events. Communicates at the museum monthly meeting with all staff and volunteers about upcoming NCPD programs and events. 
  5. Maintain NCPD’s presence on the museum’s online calendar of activities in consultation with the Programs, Communications, and Development staff.
  6. Assist the NCPD Director in developing, creating, and publishing of online context such as blog posts, email communications, social media postings and campaigns, etc. This work is done in coordination with various departments of JANM where appropriate including Public Programs, Marketing and Communications, and Development. 
  7. Assist with the tracking of NCPD’s budget under the supervision of the NCPD director.
  8. Assist in compiling data and is responsible for writing monthly reports, developing assessment tools to measure impact of programs, and providing administrative support for the NCPD Director.
  9. Provide good customer service to guests, members, and program participants by having professional demeanor and attitude. Works collaboratively with partnering organizations. 
  10. Work weekends and evenings as needed. On occasion provide lunch break coverage for visitor services.
  11. Staff members must be able to work with visitors of all ages to support the various events sponsored by JANM. Each staff member will be expected to work on a minimum of three museum-wide events per year:
    • JANM’s Benefit & Online Auction—(off-site) typically held in the Spring (April-May)
    • JANM’s Family Festival Day—Oshogatsu Festival (January)
    • JANM’s Family Festival Day—Natsumatsuri Festival (August)
    • Members receptions and/or exhibition openings

This list is not exhaustive and may be supplemented as necessary. Incumbent will perform related duties as assigned. 

Knowledge, Skills, and Abilities

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above. 

Education

Bachelor’s degree in arts, humanities, education, or other related field preferred; or an equivalent combination of education and experience.

Experience/Knowledge

Minimum of one year of successful experience in supporting programs and events for a diverse audience, museum programs preferred. At least 6 months of successful experience and knowledge of stage and performing arts set-ups and operations. Excellent writing and organizational skills and being detail oriented. Strong proofreading skills. Demonstrated knowledge of utilizing various social media platforms for promotional and programmatic means. Demonstrated ability to create compelling social media content. Willingness to develop an understanding of metrics related to social media usage and the help educate other staff.

Knowledge of Japanese American culture, history, and communities desired. Experience working with the Asian American community and working with volunteers and community-based organizations is desired but not necessary. Experience in working with diverse communities including those traditionally marginalized or underrepresented. This may be experience as a volunteer. An interest in social justice and in helping to surface solutions for the issues facing our communities today. Experience or demonstrated interest in understanding complex social, political, and/or economic issues.

Ability to multitask and prioritize. Ability to work in a team-environment and independently. Ability to work well under pressure to meet deadlines. Ability to adjust and provide appropriate action when unanticipated need arises. Ability to work with individuals and groups from a wide range of experiences—general public, artists, performing artists, scholars, etc. Demonstrate commitment and flexibility at all times in order to ensure high quality service. Willingness to learn and apply new skills.
 

Communication

Excellent communication and negotiation skills. Must be able to provide courteous and effective service to co-workers, volunteers, and the general public.

Ability to write program notes, routine reports, and correspondence. Comfortable with public speaking in front of large convenings and ability to effectively present information in one-on-one and small group format. Professional phone manners are essential. Ability to manage visitor and guest expectations with tact and courtesy. 

Computer

Is computer literate, internet savvy, and experience with MS Word, Excel, and PowerPoint preferred; speed and accuracy are essential. Familiarity with Altru, Espace, Gmail, and Google suite is helpful. General familiarity with basic photograph and video editing software and social media dashboards.

Math

Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning

Act on own initiative. Must be able to comply with institutional policies and procedures. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Perform successfully when juggling and re-prioritizing multiple assignments in a fast-paced, changing work environment. Reliable follow-through on assigned projects in a complete, well-conceived, and timely manner.

Physical

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls.  The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Environment

The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Employees working on site are required to be fully vaccinated and boosted for COVID-19 when eligible.


The NCPD Program Assistant is a regular, full-time non-exempt position. Please note, however, that this is an at-will position, meaning that your employment may be terminated at any time, with or without notice, and with or without cause. There is, in other words, no guarantee that you be employed until any date in the future.

REPORTING RELATIONSHIPS

Reports To: Director of NCPD

Positions Supervised: Work with NCPD department volunteers