Tickets
Updated Ticket Procedures:
As of April 8, 2022
- Timed, advance tickets are recommended.
- Entrance times are on the hour, every hour, starting at 11 a.m. until 4 p.m. (PDT).
- Admission is accepted up to 30 minutes after your ticket time.
- Tickets are released four weeks in advance.
- JANM Members, please show your current membership card for free admission.
- For NARM and Western Reciprocal Membership Programs, Blue Star Museums, and all other free or discount programs and passes, reservation is not required; please show proof of eligibility upon entry. Entry will be based on hourly capacity limits.
GENERAL ADMISSION TICKETS MEMBER ADMISSION TICKETS
Before You Arrive:
- Please print your ticket or download it to your mobile device.
- Masks are strongly recommended, except for children age two and younger.
- Symptom Check: Visitors are required to self check themselves for COVID-19 symptoms prior to entry. Visitors who are feeling sick or are experiencing COVID-19 symptoms (such as cough, shortness of breath or difficulty breathing, fever, chills, headache, or any other symptoms), or who have had contact with anyone confirmed or suspected of having COVID-19; are under isolation or quarantine orders should stay home, regardless of vaccination status. Visitors displaying COVID-19 symptoms will not be allowed to enter the museum. See CDC Symptom Check guidelines here. Please contact visitorservices@janm.org to reschedule your visit or ask for a full refund.
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Please note that the following are currently still closed:
- Hirasaki National Resource Center
For more information, please contact us at 213.625.0414 or check our Contact Information page.

JANM Store
The JANM Store is open with limited hours.
Temporary JANM Store Hours:
Friday: 11 a.m.–5 p.m.
Saturday: 11 a.m.–5 p.m.
Sunday: 11 a.m.–5 p.m.
- Limited capacity: Visitors must wait to be allowed entry by a JANM Store associate.
- Masks are strongly recommended, except for children age two and younger.
- Visitors who are feeling sick or are experiencing COVID-19 symptoms (such as cough, shortness of breath or difficulty breathing, fever, chills, headache, or any other symptoms), or who have had contact with anyone confirmed or suspected of having COVID-19; are under isolation or quarantine orders should stay home, regardless of vaccination status.
- On-site pickup is available. Hours for on-site pickup of online orders:
- Tuesday–Sunday: 11 a.m.–4:30 p.m.
- More details
*Subject to change—see online store for details and holiday closures.