Tickets

Updated Ticket Procedures:

As of April 8, 2022

• Timed, advance tickets are recommended. 
• Entrance times are on the hour, every hour, starting at 11 a.m. until 4 p.m. (PDT).
• Admission is accepted up to 30 minutes after your ticket time.
• Tickets are released four weeks in advance.
• JANM Members, please show your current membership card for free admission.
• For NARM and Western Reciprocal Membership Programs, Blue Star Museums, and all other free or discount programs and passes, reservation is not required; please show proof of eligibility upon entry. Entry will be based on hourly capacity limits.

GENERAL ADMISSION TICKETS     MEMBER ADMISSION TICKETS

Before You Arrive:

• Please print your ticket or download it to your mobile device. 
• Masks are strongly recommended, except for children age two and younger.
• Symptom Check: Visitors are required to self check themselves for COVID-19 symptoms prior to entry. Visitors who are feeling sick or are experiencing COVID-19 symptoms (such as cough, shortness of breath or difficulty breathing, fever, chills, headache, or any other symptoms), or who have had contact with anyone confirmed or suspected of having COVID-19; are under isolation or quarantine orders should stay home, regardless of vaccination status. Visitors displaying COVID-19 symptoms will not be allowed to enter the museum. See CDC Symptom Check guidelines here. Please contact visitorservices@janm.org to reschedule your visit or ask for a full refund. 

Download Visitor Map

館内マップをダウンロードする | Mapa para visitantes | 下载地图

Please note that the following are currently still closed:

• Hirasaki National Resource Center

For more information, please contact us at 213.625.0414 or check our Contact Information page.