JANM Pavillion

Tickets

Museum Hours

  • Tuesday through Sunday: 11 a.m.–5 p.m. (PDT)
  • Last entry at 4 p.m.
  • Closed Mondays and holidays. JANM will be closed on Tuesday, November 2 in observance of Election Day.

 

Proof of Vaccination Requirement—Starting November 4

Starting November 4, 2021, ALL VISITORS age 12 and older will need to show proof of full vaccination or a negative PCR Covid-19 test taken within 72 hours prior to visiting the museum. Proof of vaccination or negative test may be in a paper or digital format, PLUS a photo ID. The vaccine requirement does not apply to children under 12.  LEARN MORE

 

Updated Ticket Procedures:

As of October 18, 2021

  • Daily ticket reservations are encouraged; walk ups are available.
  • Tickets are good for the entire day of your visit; same day reentry is permitted.
  • JANM Members, please show your current membership card at front desk for free admission.
  • Thursdays are FREE admission from 11 a.m.–5 p.m.; last entry 4 p.m. Advance tickets not available.
  • For NARM and Western Reciprocal Membership Programs and all other free or discount programs and passes, tickets must be obtained upon arrival. Show proof of eligibility at front desk.
  • Advance tickets are released up to four weeks in advance.
  • Refunds or exchanges for a different date/time may be made in advance prior to time and date of ticket. Please contact visitorservices@janm.org.

GENERAL ADMISSION TICKETS

 

Before You Arrive:

  • Please print or download your advance tickets and the visitor map.
  • Masks are required for all visitors, regardless of vaccination status, except for children age two and younger.
  • No food or drinks allowed.
  • Large bags are not permitted. JANM cannot hold any jackets, clothing, or bags outside of lockers.
  • A limited number of self-serve storage lockers (9"W x 22"H x 16"D) are available on a first-come basis. Valid ID required to use lockers.
  • Wheelchairs available upon request.

Download Visitor Map

 

Please note that the following are currently still closed:

  • JANM Store (you can order online at janmstore.com; see below for details about on-site pick-ups)
  • Hirasaki National Resource Center

For more information, please contact us at 213.625.0414 or check our Contact Information page.

Self-Guided Education Packets

Self-guided education packets are available at the front desk with a $1 cash only suggested donation (we cannot make change). Packets are yours to keep and include a pencil, visitor map, and printed copy of the Connection Guide: Finding Meaning at JANM.

 

Image of hourglass diary scene in A Life in Pieces: The Diary and Letters of Stanley Hayami

A Life in Pieces VR Experience

Reserve tickets for an immersive, virtual reality video produced for the exhibition, A Life in Pieces: The Diary and Letters of Stanley Hayami.

Time slots are extremely limited. Advance, timed reservations are strongly recommended. 

More Details

JANM Store 2021-2022 catalog cover with tiger tabi

JANM Store

  • The JANM Store remains closed to the public.
  • You can still order online 24/7 at janmstore.com, or call and leave a message on our toll-free number at 888.769.5559. Our store staff will return your call during business hours: Tuesday–Sunday from 11 a.m.–5 p.m. (PDT).
  • On-site pickup is available. Hours for on-site pickup of online orders:

*Subject to change—see online store for details and holiday closures.

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