JANM Pavillion



JANM is temporarily closed for unscheduled maintenance. Please check back on our website and social media (@jamuseum) for updates on future reservations. We look forward to welcoming you back soon.

You can always enjoy our events and programs, or arrange for a Virtual Visit.


New Museum Hours:

  • 11 a.m. to 5 p.m. (PDT), Friday, Saturday, and Sunday only. 
  • Last entry is at 4 p.m.
  • Closed Mondays, Tuesdays, Wednesdays, and Thursdays.


New Ticket Procedures:

  • Timed, advance tickets are required. No walk-ins admitted.
  • Entrance times are on the hour, every hour, starting at 11 a.m. (PDT) until 4 p.m.
  • Admission accepted up to 30 minutes after your ticket time.
  • No ticket refunds. If you can’t use your ticket, please call to rebook a new date.
  • Ticket days and times are released two weeks in advance.


Before You Arrive:

  • Please print your ticket and map, or download to your cell phone. 
  • Bring a face mask.
  • No large bags or backpacks allowed. Storage lockers are closed. JANM cannot hold any jackets, clothing, or bags.


When you arrive:

  • All visitors must line up outside, at the designated spots and wait for staff to admit you.
  • All visitors will be COVID-19 screened with a contactless temperature check system.
  • Face masks are required at all times during your visit, except for children age two and younger. 


Self-Guided Education Packets

Self-guided education packets are available upon entry with a $1 cash only suggested donation (we cannot make change). Packets are yours to keep and include a pencil, visitor map, and printed copy of the Connection Guide: Finding Meaning at JANM.


See complete new COVID-19 rules and protocol


For more information, please contact us at 213.625.0414 or check our Contact Information page.

As of 3/25/21

JANM Store 2020-2021 Catalog

JANM Store

  • The JANM Store remains closed to the public.
  • You can still order online 24/7 at janmstore.com, or call and leave a message on our toll-free number at 888.769.5559. Our store staff will return your call during business hours: Sunday–Friday from 11 a.m.–5 p.m. (PDT).
  • On-site pickup is available. Hours for on-site pickup of online orders:
    • Sunday–Friday: 11 a.m.–1 p.m.
    • Sunday–Friday: 2 p.m.–4 p.m.

*Subject to change—see online store for details and holiday closures.

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